Shipping policy
Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.
Processing Time
- Orders are typically processed within 1–3 business days after confirmation.
- During high-demand periods, processing may take slightly longer.
Shipping Time
Estimated delivery times:
- Saudi Arabia & الخليج: 5–12 business days
- International Orders: 7–20 business days
Delivery times may vary depending on the shipping carrier, customs clearance, and your location.
Shipping Fees
- Shipping fees are calculated at checkout based on your location and selected shipping method.
- We may offer free shipping promotions on selected products or orders.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS (if available).
Delays
We are not responsible for delays caused by:
- Customs procedures
- Weather conditions
- Carrier issues
- Incorrect shipping information provided by the customer
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for lost packages due to incorrect addresses.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 7 days of delivery or expected delivery date.
Split Shipments
Some orders may arrive in separate packages depending on product availability and warehouse locations.